Welcome to Sierra Counseling and Neurotherapy (SCN) client portal. We are glad to have you with us!
SCN is happy to enable our client’s online access to their accounts through our website to make payments or simply view their account activity, such as billing, payments, and insurance transactions. A client may view all activity on their account so long as they have an outstanding balance. Of course, a client cannot change any part of their account though this access. If you believe a change is required, you may contact our office staff at 775-885-7717.
We are a Medicaid and Medicare provider and are paneled with most insurance companies. For payments, we accept all major credit cards (Visa, Mastercard, Discover, and American Express). Payments can also be made with debit and HSA cards.
We are providing future clients with online access to a client /intake document. A person who has contacted our office and scheduled an appointment may complete their intake paperwork online.
Thank you for choosing SCN for your counseling needs and scheduling an appointment with our office! Now that you are scheduled, in order to maintain your appointment, we will need to have your New Client paperwork submitted prior to your first scheduled appointment. To complete the paperwork, please click on New Client Paperwork. Download and complete the attached doc, save file and email to firstname.lastname@example.org. If you have any questions, please contact our office at 775-885-7717.
SCN has now made it possible to pay your bill online and complete additional forms requested by your therapist.
Your Client Portal will have several forms listed; the only form that is required at this time is the Consent Form.
To make a payment on your balance, please click Client Portal. If you do not remember your user name and password, contact the office at 775-885-7717.
Payment for services is due upon receipt of services unless other arrangements have been made. Office visits are typically covered by some private insurances; however, it is the patient’s responsibility to determine their insurance coverage. If assistance is needed, please contact the billing specialist at 775-885-7717. Fees may be discussed at any time with your therapist. In the event an insurance carrier determines it is not responsible for services rendered, payment responsibility lies with the patient.